Why can’t I transfer funds to my bank account?

Modified on Fri, 09 Dec 2022 at 07:32 PM

Goldie works hard to ensure that we get you the money you earn from clients as quickly as possible. You can learn more about how to pay out funds to your bank account in this article.


To successfully receive funds into your bank account, you must have connected a checking account from your bank to Goldie. Savings and other non-checking accounts will not be able to receive payouts.


Goldie subscribers located in the U.S., U.K., and Canada must have a minimum of $50 USD/GBP/CAD, respectively, in their Goldie account to be able to transfer funds to their connected bank account. If you have less than $50 USD/GBP/CAD in your Goldie account, you will need to process additional transactions from customers (whether deposits, payments or tips) that increase your balance to at least $50 to initiate an automatic payout. Accounts that maintain a balance of less than $50 for more than fourteen (14) continuous days will automatically be paid out after those two weeks.


If you received an error message from Goldie saying that you are unable to transfer any more funds to your bank account, contact our customer support team. We’ll work with you to resolve the issue as quickly as possible.


For Goldie subscribers located in all other countries (besides the U.S., U.K., and Canada), contact Stripe’s support team if you are unable to transfer funds to your bank account. To do so, visit https://support.stripe.com/ and log in with your Stripe account information.


Still can’t find what you’re looking for? Return to the Help Center homepage to search for additional articles or reach out to us - we’re always here to help.

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