Growing your business with Goldie's Pro/Team subscriptions

Modified on Mon, 14 Nov 2022 at 04:26 PM

To accelerate your business's growth, upgrade your Starter account to Goldie's Pro or Team plan. You'll unlock all of the following powerful features that will help take you to the next level. 


  1. Automate your text reminders (and other messages)

    On the Pro and Team plans, Goldie will automatically send appointment reminders (or follow ups/other messages) to clients, with no tapping "send" required. Our automatic text/SMS system makes preventing no-shows easy. Messages will come from Goldie's phone number - but you'll still receive all responses from clients.

    By default, when you upgrade to Goldie Pro, messages will be automatically sent to clients using our automated system. You still have the ability to send direct messages to clients from your phone's texting app, though, if you prefer. To change that setting, open the Goldie app and go to Menu (☰)  → Settings →  Messages → Sending method.

    You can learn more about sending messages on our Pro/Team plans in this article.


  2. Process payments with ease

    Subscribers to one of Goldie's plans are able to automatically collect deposits and payments/tips from clients. 

    These powerful features help protect against no-shows and make checking out a breeze. Plus, they help ensure you get paid faster. Learn how to set up your Goldie account to accept payments with this guide.


  3. Review insightful reports

    Effortlessly track the growth of your business and your income by day, week, month, or year. Goldie's Pro/Team plans make it easy to see how you're performing over time, with different clients, and by type of appointment/service. 

    Subscribers to our Team plan can compare the performance of each of their individual staff members, too.

    To view any of these powerful reports, simply go to Menu (☰)  → Reports and select your desired view.


  4. Create unlimited templates for messages

    You can automate multiple client touchpoints before and after every appointment by establishing templates that enhance your client's experience - and help you build your business.

    For example, when you create an appointment, send instant booking confirmation, a reminder before the appointment, and a follow-up message that says “Thank you” and encourages them to rebook after the appointment.


    To set up your message templates, go to Menu (☰) → Settings → Messages, then tap the message you'd like to edit. Or, tap "+" in the top right corner to create a new one.

    Plus, on Pro/Team plans, your messages won’t end with our brand signature (“Sent via Goldie”).


  5. Leverage Goldie's staff management feature (for Team subscribers)

    Goldie makes it easy to grow your business and your team with our staff management feature. Keep track of your staff’s schedule, manage payments/tips, and let clients book anyone online with our powerful software.

    To discover how staff management works in Goldie, read our guide for managing your team.


  6. Get priority support

    As a Goldie Pro/Team subscriber, you'll get priority support for any issues you encounter.  Send us an email to support@heygoldie.com with any questions you have, and we'll get back to you as quickly as possible.


Still can’t find what you’re looking for? Return to the Help Center homepage to search for additional articles or reach out to us - we’re always here to help.

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